Jane Crowe
3M Medical Australia

"Thank you for an excellent session, and for opening our eyes to the wonderful world of Competitive Intelligence! We are now armed and dangerous, and in a much better position to predict, and then act on, our competitors next moves."

Lindsay Stone
Impact Business Research Ltd (New Zealand)

"We have worked with Babette and MindShifts to run at least 11 Competitive Intelligence Analysis Workshops in New Zealand over the past four years or more. The presentation and content is always excellent, and the levels of interest from clients continues to be such that it generates full workshops every time. Some of these have been 'in-house' and some have been 'public' sessions but the level of repeat business is testament to the quality and value each workshop brings to adding value to the client's business.

Working with Babette is extremely easy, motivating and educational. She is thorough in her preparation, and her knowledge and experience of the subjects is second to none. if we could do a better job presenting the workshops ourselves we would, but we are fortunate in New Zealand that we can get the best to visit and present here - our clients are better off for it and are always keen to attend when they hear she is coming back."

Peter Maiden
Dulux New Zealand

"A big thanks for a wonderful workshop. It was great to get new insights/approaches into the world of competitive intelligence and certainly will reinvigorate me to ensure that the outcomes from analysis are incorporated into our strategy.

Thanks for a great couple of days ..... the best workshop I have been on for years".

Colleen Csavas
Roche Diagnostics Australia

"MindShifts assisted us in the design and research of a five country study in South East Asia. Prior to commencing the project they conducted a Competitive Intelligence (CI) workshop for a group of 40 people from the region. This was an excellent learning exercise and the team demonstrated a greater understanding of CI following the workshop. The five country study was completed in record time and contacts on the ground in the different countries proved to be invaluable. In particular, China and India, which are growing at such a rapid rate, proved to be very interesting in their results and have led us to reconsider our strategy going forward.

A worthwhile experience and all organisations should be much more savvy and aware of the value of CI in the future, particularly when you work with an organisation such as MindShifts who are reliable and punctual in their commitment to deadlines."

Angelo Pratt
Caterpillar Australia

"I engaged the services of Babette and her team at a crucial turning point in Caterpillar's strategic decision-making. As a result of her insightful and penetrating intelligence work a number of blindspots were identified with regards to our competition and we had to admit to and dismiss several sacred cows. We were thus able to overcome several serious strategic setbacks and regain market share and profitability. The impact was material in our Australian operations. I can't think of anyone in the competitive intelligence industry who has done more to advance the profession in the past twenty years. Babette is a widely recognised competitive intelligence expert around the world."

Phil Hadcroft
Hermes Precisa Australia

"A complex project, briefed at short notice, was conducted thoroughly and professionally. The findings were impressive and will contribute to HPA's strategy development process."

Trevor Tappenden
Ernst & Young

"A highly personal and professional approach."

Kevin Davies
Queensland Department of Public Works

"MindShifts shifted our perceptions through skillfully facilitated workshops which allowed us to discover, for ourselves, effective solutions which we would not have envisaged or accepted on our own."

Ann Potter
Ann Potter & Associates, USA

"I want to thank you and your staff again for your great work. Your pieces to the puzzle were critical components in uncovering their strategy in Eastern and South East Asia."

Mark Barr
Uncle Toby's

"Very inclusive process professionally conducted with regular feedback on progress."

Tee Khin Lim
Aurora Energy

"We have benefited tremendously from the assistance by MindShifts in the areas of competitive intelligence training, intelligence on new markets, and customer intelligence. Very insightful work."

Steve Daskalakis
AWT

"Quite clearly AWT has greatly benefited from this clear focus on competitive intelligence - it has, in many ways, altered the manner and approach to our core business activities."

Valerie Archambault
Rhodia, France

"The thing I'm the most proud of is that we really changed the way people consider information management. Now, the link to strategy and action is clear and therefore very efficient."